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Book appointment

Schedule compassionate care with ease

Schedule

Monday - Sunday
24/7 Support

location

11350 McCormick Road, EP 3, Suite 1102, Hunt Valley, MD 21031

    Frequently Asked Questions

    Everything you need to know about our support for our clients

    We don't believe in just filling shifts. Our matching process takes into account the client's personality, routines, and specific care needs. We look at a caregiver’s specialized training and background to ensure a natural, comfortable relationship from day one.

    The process is designed to be easy and stress-free. It begins with a free in-home assessment conducted by one of our experienced Registered Nurses (RNs) . During this visit, we evaluate health and safety needs while identifying the clients personal strengths and goals to ensure our clinical care aligns perfectly with their desired lifestyle .

    A Person-Centered Plan (PCP) is a comprehensive roadmap that outlines a clients goals, personal preferences, and specific health and safety needs. At August Home Care Services, we work closely with the client and their Coordinator of Community Services (CCS) to ensure that our Caregivers are providing "just enough" support to help the client achieve the specific outcomes defined in their PCP.

    Yes. We are a licensed, certified, and bonded agency (Licenses R3406 and R3517) and are authorized to provide services under various Maryland DDA programs . We accept Medicaid, the Community Pathways Waiver, and other government programs, as well as private pay, long-term insurance, and workers' compensation.

    Our Caregivers undergo rigorous screening and competency-based training to meet Maryland DDA regulations. This includes approximately 45 hours of core training in areas such as fundamental rights, communication skills, community inclusion, and communicable disease prevention. Additionally, all staff are required to pass a Criminal History Records Check (CHRC) and maintain current CPR/First Aid certification.